Frequently Asked Questions
What are the main advantages of the Pronto?
- Easy to open and close without removing chairs, tray, basket or canopy
- Can handle up to 100 kg of weight
- A light aluminum frame
- Resistant to stains
- Removable sun visor
- Chic and stylish
What is the weight limit for the Pronto Stroller?
The Pronto Stroller can support up to 100kg pounds
How do you maintain the Pronto fabric?
Most stains can be treated with a baby wipe. Also, all fabric can be removed from the Pronto Stroller for washing. Care is the same as the lining; wash in a mild wash cycle with mild detergent and cold water.
What is the zipper under the awning for?
This is to ensure the perfect fit when the blackout kit or mosquito net is installed. Refer to the Pronto manual for a video on how to install the blackout kit.
Why are there two sets of handles on the back of the hood?
One set of these is for rolling up the extra piece of fabric that hangs down after opening the "peek-a-boo window." The other is for rolling up the blackout kit or mosquito net if you use them but don't want to remove them completely.
How can Pronto be used on a baby?
For a baby, the Pronto can be used primarily as a cradle. Older siblings can sit on the other side. Once the baby can sit independently , he can sit in a baby insert/booster seat.
My children are heavy, how can I make pushing smoother?
Always place the heavier child over the larger wheels.
Can older children sit in the Pronto?
Yes, the basket allows older children to sit in the Pronto. Many older children (5-10) love sitting with their younger siblings!
How many children can sit in the Pronto?
There are 2 special seats with a 5-point harness, but in no time 3-4 children can sit together in the Pronto. However, this is at your own risk and make sure your child stays seated. 2 children can be secured in the seat belts.
Is the Pronto All Terrain?
The Pronto is a luxury stroller with wide wheels. It can handle all hard and uneven terrains, even sand. However, it is not meant for the beach because you can only push the stroller. Many moms have said it performs better than most strollers advertised as "all terrain. People have compared pushing the Pronto to high-end strollers such as the Bugaboo and Vista.
Is the Pronto allowed in all amusement parks?
Of course, because it is a baby carriage. It can only be pushed, the hood and top are like a baby carriage, and it is only marketed as a baby carriage.
Can you travel with the Pronto Stroller?
This is of course possible! It is also recommended to travel with the Pronto with a travel cover.
Can tall people use the Pronto comfortably?
Yes! The telescopic handle extends, and customers who are 6 feet tall have stated that it was comfortable to push.
Can short people use the Pronto comfortably?
Yes! The cradle is low for easy access...even with the handle at the lowest position it is comfortable to push. Many little people use the Pronto and find it better/easier to use than traditional strollers.
Are there shipping costs?
Shipping costs are 6.50 euros for the Netherlands and 7.50 for Belgium. From 50 euros it is free shipping.
How do I return?
Should you wish to return ordered items you may do so. You may return your order to Pronto Stroller
Thomas Edisonweg 53
5151 DH Drunen
Be sure to include your order number or n.a.w. information. Once we have received your return we will refund the purchase price to the account number known to us within 2 weeks.
Your return must be received within 30 days. We will only process your return if it is unused and undamaged, and with the original packaging undamaged.
